Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge according to your location in the world. Our shipping system automatically calculate the shipping fee according to your shipping address. If you want to order as a bunch or know the exact shipping fee structure then please feel free to ask us. 

Which payment methods are accepted in the Online Shop?

We mainly accept Paypal payment. By the way, if your credit card is in your Paypal account then you will be able to use your credit card too. We would try to extend our payment system to receive the credit card directly. 

How long will delivery take?

It’s different according to your address. But usually it takes around one week. If you need it urgently then please let us know it. Thank you.

How secure is shopping in the Online Shop? Is my data protected?

Of Course. Your payment information would be kept securely. 

What exactly happens after ordering?

After you order then we would wait for your payment to arrive at our account (but usually it takes instantly). Then we would ship your item within 24 hours (business time). Then you would be able to receive your item within a week.

Do I receive an invoice for my order?

Usually you can print your invoice from your account Dashboard. But when you need it and ask us, we can also send it to you by email. Thank you.

Send us an email

Please send us an email then we will reply you within 24 hours.